Shipping Policy

At Silent Precision, we are committed to providing a smooth and reliable shopping experience. Each order is carefully prepared and shipped with attention to detail to ensure your products arrive safely.

Order Processing

Orders are processed within 3–7 business days after purchase. Processing times may vary during new releases, limited drops, holidays, or periods of high order volume.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times begin after your order has been processed and shipped.

Canada:

• Estimated delivery: 3–7 business days

United States:

• Estimated delivery: 5–10 business days

International:

• Estimated delivery: 7–21 business days

Please note that delivery times are estimates and may vary due to factors outside of Silent Precision’s control, including carrier delays, weather conditions, customs processing, or other shipping disruptions.

Shipping Responsibility

Customers are responsible for providing accurate shipping information at checkout. Silent Precision is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Once an order has been shipped and transferred to the shipping carrier, delivery responsibility is with the carrier. If your package appears to be delayed or lost, please contact us and we will assist in communicating with the shipping provider.

International Orders

International customers are responsible for any customs fees, duties, taxes, or import charges that may apply to their order. These fees are determined by the destination country and are not controlled by Silent Precision.

Order Changes and Cancellations

Orders begin processing shortly after purchase. If you need to update your shipping information or cancel an order, please contact us as soon as possible. We cannot guarantee changes can be made after an order has entered processing or has been shipped.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 14 days of delivery. Include your order number and photos of the issue so we can review and assist with a resolution.

For more information about eligible returns and refunds, please see our Refund Policy.

Silent Precision
Founded and operated in Canada