Refund Policy

At Silent Precision, we stand behind the quality and craftsmanship of our products. Each item is carefully inspected before shipping to ensure you receive premium-quality apparel.

Eligible Refunds

Refunds are only available for the following situations:

• You received a defective or damaged item.
• You received an incorrect item that is different from what was ordered.

If you believe your order qualifies for a refund, please contact us within 14 days of receiving your order with your order number, a description of the issue, and clear photos showing the defect or incorrect item.

Non-Refundable Items

We do not offer refunds for:

• Change-of-mind purchases.
• Incorrect size selections when the provided sizing chart was available and the customer selected the wrong size.
• Items that do not fit due to the customer not reviewing the sizing information before ordering.
• Normal wear and tear, misuse, or damage caused after receiving the product.
• Items that have been worn, washed, altered, or damaged by the customer.

We encourage customers to carefully review product descriptions and sizing charts before placing an order to ensure the best possible fit.

Defective or Incorrect Orders

If your item arrives defective or you receive the wrong product, please contact us within 14 days of delivery. Once the issue has been reviewed and approved, we will provide instructions for resolving the issue, which may include a replacement or refund.

Items must be returned in their original condition, unworn, unwashed, and with any original packaging or tags when applicable.

Refund Processing

Approved refunds will be issued to the original payment method. Please allow time for your payment provider to process the refund after it has been approved.

Contact Us

If you have any questions regarding your order or this refund policy, please contact us through our website’s contact page.

Silent Precision
Founded and operated in Canada